With over 15 years in the salon biz, I've gone from greeting clients at the front desk in Austin, TX, to managing the daily fabulousness at Shine Salons for a solid decade. Back in the day, I was the friendly face making sure appointments were on point and everyone had the right shade of highlights. Fast forward to now, and I'm the go-to person for keeping everything running smoother than a fresh blowout on a Friday.

I've mastered the art of juggling- whether it's managing a color correction crisis, calming a frazzled stylist, or ensuring the coffee pot is always full. I've seen it all, from last-minute bridal hair emergencies to the "I-just-need-a-trim-but-not-too-much" clients. I know how to keep clients happy, stylists inspired, and the salon vibe just right. Basically, if it involves hair, humor, and a bit of hustle, I'm all over it!